Aultium Privacy Policy
Last updated Mar 25, 2024
This Privacy Policy describes how Aultium LLC (“we”, “us, or “our”) collects, uses, shares, and secures your personal information in connection with our website and other digital properties that link to this Privacy Policy (collectively, the “Sites”). It applies to information collected from and about you in connection with your use of the Sites, as well as from other sources, such as over the telephone with our representatives (referred to as “Services”). By using the Sites and Services, you consent to the data practices described in this Policy.
As providers of Services that involve the use of personal – and sometimes sensitive – information, protecting the confidentiality of that information is a top priority. This means we will never sell your personal information and we use industry standard technical, physical, administrative, and organizational controls, to ensure the security and confidentiality of your data!
You can use some of the Sites by just browsing (as a “Visitor”) or after creating and maintaining an account, for example, to seek, apply for and/or purchase one or more products through the Sites (as a “Client”). Visitors and Clients may be referred to in this Privacy Policy by the terms “user,” “you” or “your.” Some of our Services are only available to Clients.
Sources and Information
The types and sources of personal information we collect depend on the Service utilized, how you interact with us and our Sites, and/or how you were referred to us. The types and sources of information may include:
Information that you provide to us directly, for example: using our online tools; online forms; during your transactions and communications with us or our representatives.
Information from third parties, including: consumer and/or other public information.
Information generated through your interaction with our Sites, as well as from social networks or other third-party platforms you may use to access our Sites and Services.
We collect “Usage Information” which may include: information about the technical mechanisms you used to access the Sites, such as your browser and operating system type; the link that brought you to our Sites; data points that help our analytics function and which tell us what brought you to a particular spot on our Sites; your specific type of mobile device and device ID; and your IP address.
We use Usage Information to inspect, analyze, and improve our Sites and Services and ensure they function well with the technology used by our Visitors and Clients. In addition to analytics about the demographics of our Sites users, we use your IP Addresses to comply with legal rules applicable based on your location.
Opt out or Unsuscribe Process
Visitors and Clients may opt in to receive information about their policies or to receive additional information about a product, service or pricing. At any time the Visitor or Client can opt out of future communications by unsubscribing from our email communications. If you would no longer like to receive text communications you can opt out by typing “Stop” on any text communication or by emailing Aultium, LLC at info@aultium.com requesting to opt out of all communications from the company.
Mobile Phone Numbers
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies per user.
Message and data rates may apply.
Text HELP for help. Text STOP to unsubscribe.
Carriers are not liable for delayed or undelivered messages.
Quoting and Estimate Information
If you choose to use the Sites and Services to receive an insurance estimate or quote, you will be required to provide us with additional personal information we use in connection with providing the estimate. This may include (depending on the type of insurance) your age, gender, zip code, marital status, employment status, risk tolerance, living situation details, property and vehicle ownership information, family information such as number of children and number of pets, whether you are a homeowner or a renter, your income, amounts of your savings and debts, and general details about your current insurance coverage (collectively, “Estimate Information”), as well as contact information including your first and last name, email address, and telephone number (“Contact Information”).
If you choose to access the Services, receive an insurance estimate, and become a Client over the telephone, you will need to provide the Estimate Information and Contact Information to one of our representatives over the telephone.
We use the Estimate Information to return results to you that assess your current coverage and/or provide recommendations for insurance products. We use the Contact Information to contact you regarding insurance products and Services.
Other Uses of Personal Information on our Sites and Services
In addition to the above, we may use your personal information to:
Otherwise provide, improve, maintain, or optimize the Services; Help underwrite and provide accurate insurance premium rate quotes; Provide insurers with the required information for applications; Provide or offer other financial and consumer products and services from partners with whom we have entered into a joint marketing agreement; Provide, maintain and improve customer service; Tailor your experience with the Services to your interests; Develop and improve the Sites and the Services; Respond to your inquiries;
Communicate with you regarding the insurance products that you purchased through the Sites as well as other products and services that may be of interest to you; and
In addition, we may aggregate your personal information with our other users’ personal information and use that information for benchmarking and analysis purposes.
Use of Personal Information for Compliance and Protection
We may use your personal information to:
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); Audit our internal processes for compliance with legal and contractual requirements and internal policies; Enforce the terms and conditions that govern the Services; and Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
We may share your information with:
Insurance Carriers – We may share personal information, including Application Information, to obtain quotes and submit and process insurance applications.
Service Providers and Contractors – We may share your personal information with service providers for the purpose of providing you the Services. Additionally, we may partner with other companies to process, analyze, and/or store data, including, but not limited to, analytical data. These companies may access your personal information for the purposes of providing services for us.
We maintain commercially reasonable administrative, physical and technical safeguards designed to prevent any unauthorized use, access, destruction, loss, alteration, or disclosure of your data.
While we take commercially reasonable steps to protect your data we cannot guarantee perfect security – no internet-based service can. No security system is impenetrable. Despite our security measures, we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.
If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act of 2018, as amended (the “CCPA”)).
Certain federal and state financial regulations, including the GLBA, the California Financial Information Privacy Act (“FIPA”), and certain federal and California health privacy laws govern the information you have provided in seeking, applying for, and/or obtaining insurance products or services, and that information is therefore not subject to the CCPA. Because of this, in this section of our Privacy Policy, we provide disclosures and information for California residents regarding the limited personal information we collect that is subject to the CCPA.
California residents who have established business relationships with us may choose to opt out of us sharing their personal information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes, please send an email to info@aultium.com.